PENERAPAN SERVICE QUALITY PADA PRODUK TABUNGAN WADI’AH MULTIGUNA DI BANK PEMBIAYAAN RAKYAT SYARIAH

Authors

  • Rukmiyatus Solehah IAI Miftahul Ulum Pamekasan
  • Mansur Mansur IAI Miftahul Ulum Pamekasan
  • Marsam Marsam IAI Miftahul Ulum Pamekasan

Keywords:

Implementation, Quality of Service, Wadiah Savings.

Abstract

The quality of service and also its application to the multipurpose wadi'ah savings product at PT BPRS Sarana Prima Mandiri (SPM) at the Pamekasan head office, is in great demand by customers because the service quality is very good. You can pick them up from your house without depositing them yourself, there is a mobile cash car that can be transferred directly to that place. So customer interest is not only seen from the service but also the product, such as multipurpose wadi'ah savings (deposits) which can be retrieved at any time.

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Published

2024-01-31

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